< Back to all blogs
What Does A Logistics Account Executive Do
January 3, 2022
What does a logistics account executive do in the logistics industry?
Logistics account directors combine their sales and logistical knowledge to offer transportation and cargo solutions. They coordinate logistics for allocated clients, generate new leads, and communicate with consumers and carriers. In addition, they could offer logistical support to various industries, including manufacturing and retail.
A logistics account executive’s job includes marketing transportation and shipping solutions to potential customers. To do so, logistics account executives must first create leads, propose solutions tailored to the demands of their clients, and clinch deals using their sales talents. Then it’s up to them to build good relationships with these clients and act as a liaison between clients and carriers.
A logistics account executive’s job includes generating leads, cultivating connections, and closing sales with potential and existing customers while providing excellent customer service. In addition, they spend a lot of their time dealing with clients and carriers about freight shipments. They are frequently a potential customer’s first impression of a company, so they must portray themselves and the firm to a high quality at all times.
Logistics Account Executive Duties
A logistics account executive’s other tasks include designing sales strategies for the logistics team, identifying ways to streamline logistical procedures, and dealing with difficult client logistics challenges. In essence, they are the principal person in charge of attracting and keeping clients for the company.
Employers often require a bachelor’s degree in business, marketing, management, or a related subject for this position. They’re also looking for someone with a lot of experience with logistics, shipping, warehousing, and other similar activities. Furthermore, good sales, leadership, and negotiation skills are a significant plus.
- Maintaining assigned accounts and assisting customers regularly.
- Creating and implementing sales strategies centered on the delivery of logistical services.
- Prospective consumers are identified and contacted to promote logistical services and negotiate contracts.
- Using appropriate technologies to improve logistical services and communication channels.
- To meet sales targets, evaluating corporate processes, to assess risks, and recommending adjustments are necessary.
- Responding to client complaints and devising novel solutions to challenging logistical problems.
- Identifying consumer needs and establishing appropriate means of transportation that meet cost and timeline goals.
- Collaborating with other departments to improve logistics services and working with carrier agents to arrange shipment and transportation details.
- Creating and maintaining a strong carrier network as well as outstanding client interactions.
- Supervising the sales force, documenting processes, and preparing executive reports are all tasks that a logistics account executive must complete.
How to become a logistics account executive
If you want to work as a Logistics Account Executive, one of the first things you should think about is how much schooling you’ll need. According to our research, 82.9 percent of Logistics Account Executives hold a bachelor’s degree. However, master’s degrees are held by 3.7 percent of Logistics Account Executives in higher education. Therefore, even though most Logistics Account Executives have a college diploma, it is feasible to become one with only a high school diploma or GED.
When becoming a Logistics Account Executive, picking the right major is crucial. When we looked into the most prevalent majors for Logistics Account Executives, we discovered that they mostly earned Bachelor’s or Associate’s degrees. In addition, high School diplomas or Master’s Degree degrees are two more degrees that we frequently see on Logistics Account Executive resumes.
You might find that previous work experience will assist you in becoming a Logistics Account Executive. Many Logistics Account Executive jobs, in fact, need prior experience as a Sales Associate. On the other hand, many Logistics Account Executives have prior work experience in positions such as Internships.
The benefits of being a logistics account executive:
- Larger starting salary: You’ll start in a higher position than retail, and you’ll be able to earn significantly more dependent on your success.
- A logistics account executive resembles a project manager more than a conventional sales position at a typical organization. You won’t be repeating the same script for 8 hours because you’ll be performing multiple responsibilities throughout the day.
- Account executive roles in logistics companies are often recession-proof because companies continuously seek new ways to transport their goods to generate their own sales. Therefore, regardless of the situation of the economy, logistics account executives are required.
- Every day is different in terms of variety and creativity! Therefore, you have the potential to bring creative solutions to help address their difficulties because no two consumers are alike.
- Career Flexibility: Working in logistics allows you to learn about various types of transportation, which can lead to various career routes based on your interests.
A Day To Day Life Of A Logistics Account executive
A truckload logistics account executive’s daily responsibilities include continual and frequent communication and updates with carriers and customers. A truckload account executive begins each day by reviewing recent shipments and compiling a list of all orders presently being transported. They’ll see what’s in transit, what’s going to be delivered that day, and what’s going to be picked up that day. This is known as tracking and tracing.
The logistics account executive will next contact the carrier agents to obtain updates on each order and then contact the customers to inform them of the changes and see if the consumer requires any more services. Finally, they will follow up with the carriers based on their supplied times to confirm they are in the correct area.
In conversations with current carriers and customers, the logistics account executive will prospect and hunt for new enterprises and clients. This could entail getting approached first by new firms or conducting their own research to identify new businesses and make cold calls. The logistics account executive will then attempt to generate fresh orders from the prospects and send quotes, perhaps numerous estimates, to convert them into customers.
Variations based on role
Account executives work in groups with other account executives and senior account executives. For example, a senior account executive manages the other four account executives. In addition to problem-solving, they are responsible for monitoring the account executive’s orders and customers while they are away and working on any order discrepancies.
A senior account executive will also assist in the resolution of any hot issues and will check in with their team members regularly to see how they’re doing, how their week is going, what their daily work entails, what kind of support they might require, and how they’re trending for the month in meeting the team’s goals.
All account executives are trained to be on the same page and to be able to help one another. If non-senior account executives cannot fix the issue, it can be escalated to a senior account executive. In addition, senior account executives are available to anyone, not just their team members. Employees on different teams can seek support or a second opinion from another senior account executive.
Logistics account executive pay and outlook
The average salary for a logistics account executive is $63,000 per year. In addition, companies may give bonuses for exceeding monthly quotas or closing large agreements with VIP clients.
There’s more to it than meets the eye when it comes to being a Logistics Account Executive. Did you know, for example, that they earn an average of $25.72 per hour? That works up to $53,503 each year!
Between 2018 and 2028, the career is predicted to rise by 2%, resulting in 35,400 job openings across the United States.
Resume characteristics you should have when applying for a logistics account executive job
When looking for logistics account executive jobs, including certain abilities on your resume might help you stand out. Knowing which qualities they look for in candidates can help you land a job more quickly. Consider these important abilities you want to emphasize while writing your CV:
- Attitude of motivation
- Customer service of the highest caliber
- Communication that works
- Knowledge of the supply chain
- Advanced strategic thinking
- Exceptional time management
- Knowledge of account management
- Expertise in social media
- Emotional intelligence is a term that refers to the ability to
- Creating an effective sales pitch
- Mastering the art of negotiation
- Competence with a computer
- Solving problems in a novel way
- Effective lead creation
Being a logistics account executive entails more than just picking up the phone and calling clients and carriers. Yes, you’ll need phone skills, but you’ll also need to be able to problem-solve, negotiate, get your foot in the door through charm or patience, communicate effectively, and be detail-oriented and forceful.
About Booker Transportation
Booker Trans is 100% Owner Operator. It is our belief that an Independent Owner is the best way to get a customers freight delivered timely and safely. Booker is a leading Refrigerated Carrier providing the best lease options in the industry for today’s Owner Operators. Monthly and Yearly Awards, Longevity Bonuses, and the Free tires for Life of Lease Program, are just a few examples of what Booker Trans offers the Owner Operator. Booker Trans has built it’s success upon working partnerships with Customers, as well as Agency Relationships built over the last 20 years. Those same relationships are what makes consistent year round freight possible.
Are you interested in becoming an owner operator driver or getting into the logistics industry?Let’s connect!